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Customer Service
Free Sample Service
To ensure your choice is the right one simply order any samples by phone, fax, or letter giving full credit card details. We will only charge your account for goods not returned within 7 days.
Numbering
We can adhere durable heat transfer numbers to kits. Full details are available when ordering.
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| Block | Geo | Outline | Stencil |
Note: We do not print number 13 unless requested. Goal keeper shirts will be printed automatically with number 1 on all kit orders at no charge.
Printing Services
Should you require your sponsor's logo / name to be reproduced on any part of your select teamwear, our in house Printing Systems are capable of producing Highly Durable Performance Transfers.
Print area: Shirt Frontage = Max 32 Square inchs (FA Regulation) Full details are available when ordering.
You can up-load Artwork as JPEG / BITMAP PC format at the end of the order process or send these items to info@matchwinner.co.uk
Matchwinner will contact you regarding any artwork requirements.
Note: Poor quality artwork will not be accepted.
Players / Club Names
Why not personalise your shirt (Above the number) or teamwear garment with your name or club name. Full details available at time of ordering.
Note: We do not recommend first names appear on any garment (Child Protection)
Standard Club/Embroidery Badges:
We can alter our standard club badges to suit your club name as demonstrated in designs 01-04.
Simply pick a badge type and add any required badge text. Alternatively you may require a customised embroidered design. Full details are available when ordering.
Matchwinner will contact you regarding any artwork required.
We do not accept any third-party embroidery discs, all designs must be submitted & digitised. A copy of the disc will be given to you on completion of order.
(Lead time 2-3 weeks from submitting artwork & initial order. )
Order by phone, fax or mail
Once you have made your choice of kit and accessories, but do not want to order online. Simply call 01204 39 55 33 and leave your Access/Visa card or payment details together with full instructions on the items you require.
Alternatively download an order form from our home page and fax it to the Matchwinner 24 hour Faxline on 01204 39 55 88.
Or if you prefer simply post your order form together with payment to:
Matchwinner Order Department,171 Deansgate,
Bolton,
Lanes,
BL1 1EX.
Delivery and payment
To ensure that all orders are received promptly and in excellent condition, all goods dispatched are sent to your address by specialist carriers at a cost of £7.99 up to £200, £9.99 above £200. Although we aim to despatch orders within 7 - 10 days of receipt, please allow up to 28 days for delivery of orders that require Sponsor / Number printing & Embroidery.
During pre-season you made experience delays due to heavy demand on our services, however you will be informed of any delays due to stock or processing difficulties.
ALL orders are subject to availability, and include V.A.T where applicable.
Because of continuous product development, products may differ slightly from those illustrated. Please also note that all pricing will comply with our terms and conditions of sale which are available upon request.
Note: Orders placed through this site are for delivery to UK mainland only. If you wish to order from another part of the world please call +44 (0)2014 39 55 33 to arrange a cost
Privacy & Security
This privacy policy sets out how Matchwinner uses and protects any information that you give Matchwinner when you use this website.
Matchwinner is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Matchwinner may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st June 2007.
Returns/Refund Policy
Printed / Embroidered garments cannot be exchanged/returned. Please ensure you supply correct, coherent details and garments sizes where required. Take advantage of our FREE sampling service if you are unsure on sizes before confirming your order.
If you have not taken advantage of our printing services you can return your garments in their original packaging within 7 days for a full refund, minus the postage costs.
To return your order please fill in our contact us form or alternatively call on 01204 395 533